What happens at my first appointment?



Additional information regarding appointments during the COVID 19 pandemic

Under the guidance of the British Chiropractic Association and the General Chiropractic Council, we may now book routine appointments for our patients. Face to face contact still needs to be risk-assessed at this time so we must first speak with you by phone to discuss your state of health, to ensure that an appointment within clinic is appropriate and to give you some additional information.

This involves running through some questions and a consent form to help us establish whether attending a clinic appointment is appropriate for you and to ensure you would feel happy to attend based on our infection control and PPE practices. So long as there is no reason identified why you shouldn’t attend and you are happy with our procedures, then a clinic appointment can be arranged.

We will use a phone or video-call to take down the information on the reason you’re coming to see us. This normally happens within clinic but at this time we are minimising our face to face contact time within clinic so this part of our assessment will take place remotely before you attend for your clinic appointment.

Our video-call appointments (also known as Telehealth) have been extremely successful during lockdown and many patients have benefited greatly despite not seeing us face to face, from the self-therapeutic techniques and exercises, which they’ve been taught by video-call. These appointments continue to be available.

The information below details our usual ‘within-clinic’ procedure.

Keep well and stay safe.



At your Initial Consultation, you complete a New Patient Registration Form, from which we learn about your full medical history gaining information on any medications you take and medical conditions you’ve been diagnosed with. We also want to know about any accidents and injuries you’ve had. All of these may affect the way that your muscles, joints and nerves behave.

We ask you all about the problem that has brought to see us to gain as much information as possible and understand why you might have developed this problem. We’ll ask you when, how and why it started, how severe the problem is, what types of symptoms you’re experiencing, what makes it worse and what makes it better, whether there are other problems linked to this one and whether you’ve suffered from this problem or some trouble in the same area before.

During an examination we observe how easily you can move and stand and walk. We look at your posture for symmetry and to see how comfortably and evenly your body is positioned. We may ask you to move your back, neck and limbs and we help to move them for you looking for uneven, painful and/or stiff movements of the joints. We use a range of motions designed to give us specific information about certain joints, muscles, tendons, ligaments and areas of cartilage to help identify where your trouble is arising from.

We often test how well your nerves are functioning by checking your reflexes, your muscle strength and your sense of feeling of your skin. We may also check indicators of general health such as your blood pressure, pulses and temperature. We might listen to your heart, lungs or abdomen using a stethoscope and perform additional examinations of these areas if we feel they might be contributing to your symptoms